The Fair Housing Act protects homebuyers from discrimination as they attempt to obtain a mortgage, rent a home, buy a home, seek housing assistance, or engage in any other housing-related activity. This Act prevents discrimination based on race, color, sex, national order, religion, disability, or familial status.
Beyond this being the law, the National Association of Realtors (NAR) has incorporated this policy into its Code of Ethics under Article 10. Moreover, NAR goes a step further by imposing sanctions on members who violate any fair housing laws, including local and state laws that prohibit discrimination based on sexual orientation or gender identity.
Many Realtors who violate the Act or the NAR Code of Ethics do so unintentionally. So, what are some tips and tricks to help avoid this?
Tips:
1. Stay up to date on the laws and regulations. As we all know, the law is constantly changing and evolving, and staying informed of the updates is the best place to start.
2. Participate in workshops or training sessions that address the implicit bias that you may not realize exists. NAR has a “Bias Override: Overcoming Barriers to Fair Housing” course that can be utilized.
3. Keep all marketing inclusive. Most importantly, avoid language or images that may exclude people from different backgrounds or groups.
4. Avoid “steering.” According to NAR, steering is the “practice of influencing a buyer’s choice of communities based on one of the protected classes under the Act. Steering can occur when a real estate agent does not inform their buyer about available properties with the purpose of directing buyers away from or towards certain neighborhoods due to their protected characteristics.” Keep in mind that not everyone, likely no one, has the same definition of “a nice neighborhood” or “a safe neighborhood.”
5. Use the Equal Opportunity slogan on your advertisements to show your commitment to fair housing. This will reassure your clients and colleagues of your dedication to upholding the principles of the Fair Housing Act.
6. When communicating with your clients about a potential home, provide objective information about the property and neighborhood. Again, avoid “a nice or safe neighborhood.”
7. Remind your clients of their obligations under the Fair Housing Act. Don’t represent clients who continue to violate the law or attempt to get you to violate the law. If this is happening, keep your broker informed.
8. If you aren’t sure whether your actions or your client’s actions are violating the law, consult an attorney or the U.S. Department of Housing and Urban Development.
9. Most importantly, know yourself. Implicit bias exists all around us. In order to change or evolve, we must learn to pay attention to our internal biases, even though they are usually unconscious.
Reporting housing discrimination can be done on the U.S. Department of Housing and Urban Development website at the following link: Report Housing Discrimination | HUD.gov / U.S. Department of Housing and Urban Development (HUD), over the phone, or by mail.